FAQ’s

Here are some of the most popular or Frequently Asked Questions (FAQ) by our customers.

 

How Do I Contact Customer Service?

If you have any questions or support needs, please complete our contact from.

View contact us form

 

How do I return my order?

Review or Returns Policy page, if your issue falls within the covered issues, fill out and submit the Return Request form. Once approved you will receive an email with details on returning your item.

View Return Policy

 

Where can I find a size guide?

On each product page, in the lower section just above the detailed description for sized apparel you should see a tab label “Size Chart: click it and you will find the size chart with measurements provided by the manufacturer. Most Clothing will also have a item size chart amount the product images.

 

How do I Track my Order?

Once production of your product is completed, you will receive an email with your orders tracking number(s). Once you receive it sometimes you need to wait for 12-24 hours for tracking to start. This delay often happens because the tracking number is reported after it printed, and shipping company then pick it up on their schedule and once it enters their custody tracking data should start to appear.

 

How long should I wait before my order is lost?

We do not have any control over the Delivery service companies, in general, any order should not be overdue 3-5 days after any service tells you it’s been delivered. Run your orders tracking number(s) and follow up with the delivery service delivering your order.